Processing Time

All orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with your order details.

Estimated Delivery Times

Delivery typically takes 7-14 business days for orders within Poland and Europe.

Please note: during peak seasons (holidays, promotions), delivery may take 2-3 additional days.

Shipping Rates

• Poland: Free shipping on orders over 200 PLN. Standard shipping: 15 PLN for orders under 200 PLN.
• International: Flat rate of 45 PLN.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

Customs & Duties

International customers may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and are not included in the product or shipping price.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us immediately at brutalbuilddot@gmail.com. We will work with the carrier to resolve the issue.